Refund Policy
Welcome to ApplyIn . This Refund & Cancellation Policy explains the terms applicable to payments, paid job postings, cancellations, and refunds for services provided through the ApplyIn platform.
By purchasing or using any paid service from ApplyIn, you acknowledge that you have read and agreed to this policy and the applicable Terms & Conditions.
About ApplyIn
ApplyIn is an independently operated online career information and job platform founded and managed by Subin Babu, a Digital Marketing Professional based in Kerala, India. ApplyIn provides online services including curated career information, job-related services, and Pay & Post a Job services for employers and recruiters.
ApplyIn is registered as a Micro, Small and Medium Enterprise (MSME) under the Government of India’s Udyam Registration framework. All ApplyIn services, including job posting and related payment-based services, are provided online.
Pay & Post a Job - Payment Process
Employers and recruiters who wish to publish a job advertisement through ApplyIn must:
- Select the applicable job posting plan.
- Complete the required payment through the available payment gateway.
- Submit the required job and employer information through the job posting form.
- Provide the applicable payment transaction/reference details where requested.
- Complete the submission process.
After successful submission, ApplyIn may generate a Job Posting ID and provide tracking and status information. Payment alone does not guarantee publication of a job advertisement. All submitted job advertisements are subject to ApplyIn's review and publishing requirements.
Review and Approval of Job Postings
ApplyIn may review submitted job advertisements before publication.
A job posting may be rejected if, for example, it:
- Appears fraudulent, misleading, or non-genuine
- Contains inaccurate or incomplete information
- Violates applicable laws or regulations
- Violates ApplyIn's Terms & Conditions
- Infringes third-party rights
- Contains inappropriate or prohibited content
- Does not meet ApplyIn's publishing requirements
ApplyIn reserves the right to reject a submission where necessary to protect users and maintain the quality and integrity of the platform.
Refunds for Rejected Job Postings
If ApplyIn rejects a paid job posting before publication, the employer may be eligible for a refund, subject to the circumstances of the rejection and the applicable payment-processing conditions.
Where a refund is approved:
- The refund will normally be initiated through the original payment method.
- Applicable payment gateway or transaction-processing charges may be deducted where applicable.
- The employer will be notified regarding the refund status where applicable.
- The actual time taken for the refunded amount to appear may depend on the payment gateway, bank, card issuer, or other payment provider.
The refund amount and applicable deductions, if any, will depend on the circumstances of the transaction.
Refunds After Publication
Once a job advertisement has been approved and published on the ApplyIn website, the payment is generally non-refundable. No refund will normally be provided after publication because the paid promotional/listing service has already been delivered.
This also applies where the job advertisement has been published through the agreed ApplyIn promotional channels.
No Refund for Lack of Applications
ApplyIn provides a platform for job visibility and promotion.
However, ApplyIn does not guarantee:
- A minimum number of applicants
- Any particular number of views
- Candidate responses
- Candidate quality
- Interviews
- Shortlisting
- Hiring
- Employment outcomes
Therefore, no refund will be provided because a job posting receives few or no applications, views, or responses. Candidate response may depend on factors including job requirements, salary, location, industry, employer reputation, market conditions, and candidate interest.
Job Posting Validity and Expiry
The validity period of a paid job posting depends on the plan selected at the time of purchase. For example, a plan may provide a specified number of days of visibility. Regardless of the official application deadline stated by the employer, no individual paid job posting will remain active on ApplyIn for more than 60 days under a single posting plan.
Once the applicable validity period expires:
- The job posting may be removed or marked as expired.
- The posting will no longer be actively promoted as a current vacancy.
- No refund will be provided merely because the posting has reached its expiry date.
If an employer wishes to continue promoting a vacancy after the applicable validity period, a new paid posting may be required.
Cancellation by the Employer
An employer may contact ApplyIn to request cancellation of a submitted job posting. However, cancellation does not automatically guarantee a refund. Refund eligibility will depend on the status of the job posting at the time the cancellation request is received.
In general:
- Before publication: A refund may be considered depending on the circumstances.
- After publication: Refunds will generally not be provided.
- After the service has been substantially delivered: Refunds will generally not be provided.
ApplyIn may review individual cancellation requests on a case-by-case basis.
Duplicate or Incorrect Transaction Information
Employers must provide accurate payment transaction/reference information where requested. A transaction/reference ID should not be intentionally reused for multiple job posting submissions.
If duplicate, false, manipulated, or invalid transaction information is submitted, ApplyIn may reject the associated submission and may deny a refund where the transaction cannot be verified or where misuse is identified.
If you believe that you entered incorrect transaction information by mistake, contact ApplyIn as soon as possible with the relevant payment details.
Failed, Pending, or Technical Payments
If a payment appears to have failed, is pending, or a technical issue occurs during payment:
- Do not repeatedly make payments without first checking the transaction status.
- Contact ApplyIn with the relevant transaction details.
- Where applicable, the payment gateway may independently process or reverse failed transactions.
If money has been debited from your account but the ApplyIn service has not been successfully completed, the transaction may require verification with the applicable payment provider.
Any refund or reversal in such circumstances will be handled according to the payment gateway's transaction status and applicable procedures.
Customized Advertising and Promotional Services
For customized services such as:
- Banner advertisements
- Dedicated promotional placements
- Social media promotions
- Sponsored content
- Special advertising packages
- Other customized digital promotional services
the scope, price, duration, deliverables, cancellation terms, and refund conditions may be agreed separately before the service begins.
Once a customized promotional service has been delivered or published, refunds will generally not be available unless otherwise agreed in writing.
Refund Processing Time
- Where ApplyIn approves a refund, the refund will normally be initiated through the original payment method.
- ApplyIn generally aims to initiate approved refunds within the applicable processing period.
- After initiation, the time required for the refunded amount to appear in the customer's account may depend on the payment gateway, bank, card issuer, UPI provider, or other financial institution.
- As a general reference, refunds may take approximately 5-7 working days after initiation, although actual processing times may vary.
- ApplyIn is not responsible for delays caused by banks, payment providers, or other third-party financial institutions after the refund has been initiated.
How to Request Refund or Payment Support
For refund-related questions, payment issues, or transaction verification, contact ApplyIn with:
- Your name
- Company/organization name, if applicable
- Job Posting ID, if available
- Payment transaction/reference ID
- Date of payment
- Description of the issue
Contact Details:
Providing complete transaction details helps us investigate and respond more efficiently.
No Refund for Services Not Covered by This Policy
Refunds are not automatically available for circumstances not specifically covered by this policy. Any exceptional refund request may be reviewed by ApplyIn based on the circumstances, the status of the service, applicable payment records, and relevant terms.
Changes to This Refund Policy
ApplyIn may update or modify this Refund & Cancellation Policy from time to time to reflect changes to our services, payment processes, business practices, or applicable requirements.
Any updated version will be published on this page with a revised Effective Date.
Contact Us
For questions regarding payments, cancellations, refunds, or this policy, contact:
